1. Whether they are Collection items or Backroom.

No returns will be accepted on customized garments of Pre-order products, Custom o Team Store.

2. Purchased directly through our website gobik.com.

For products purchased from physical stores or authorized distributors, please contact the store where the purchase was made.

3. Within 45 calendar days from the date the order was placed.

4. Items retain their original packaging and label..

That is, it maintains its new condition, with no signs of use, washing or deterioration.